FAQs

Frequently Asked Questions to ask Amy’s Carpet Care


Learn more about our carpet and rug cleaning process


Protecting your home and giving your carpet the best care and maintenance begins with knowledge.

  • What carpet cleaning process do you use?

    We primarily do Bonnet Cleaning, which is a low-moisture carpet cleaning method. This allows us to clean your carpets with PH-neutral solutions, which break down oils, grease, and dirt much better than any soap product or extraction method.  We are then able to pick up the soil with cotton bonnets. 


    Your carpet will look renewed and will dry in an hour. You can walk on your carpet while we clean it. Most residential carpets do not need to be extracted using a method known as “steam cleaning.”


  • Do you offer Hot Water Extraction for carpets?

    Yes. We offer hot water extraction services if customers request it or if the carpet is severely damaged with water, urine, feces, or other challenging stains. We will assess your needs ahead of time and discuss this method.

For additional questions about our floor cleaning service and the products we use, call us at (309) 335-4048 in Galesburg, IL.

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